Recently Olson & Burns P.C. attorney Jessica Merchant shared her insights on the role of technology in practicing the law, particularly during the pandemic.
An excerpt:

Jessica Merchant, 39, an attorney with Olson & Burns in Minot, N.D., said much the same thing – but with a caveat. Yes, she said, firms often are slow to change but, at least when it comes to things like technology, there is a reason.

“I think that, especially in the legal profession, it’s hard because we want to make sure that all of our client information is protected. … I tend to think change is slow to a certain extent because before we switch everything lock, stock and barrel, we want to make sure that we have proper cyber security, that all the metadata and everything like that is protected.”